Take your Call centre operations to the next level with dedicated CRM Software. Call centre agents man the lines 24 x 7 to ensure that no lead goes unanswered. You can now ease their work with an efficient system that drives productivity and sales up a few notches.
At least 32% of companies employ CRM software to optimize their sales pipeline. With personalized customer interactions and auto-capture and one-touch retrieval of key information spanning multiple channels, your executives can deliver the best customer experience. The entire process gets automated and call centre agents can focus purely on the interactions.
The software captures all metrics related to lead management and also assesses and reports individual and team performance of the agents. The software is customizable to each industry, with quick set-up and integration for a smooth transition to the platform.
SalezRobot CRM offers you automation expertise that comes from ___ years of experience in making CRM outstanding. Our advanced software enables instant responses and actions across the Sales funnel in a scalable package.
Understand each customer’s unique requirements and offer them specific solutions and answers. The system captures all essential information about the customer that they continue to have a seamless interaction even if delegated to a different call centre executive.
Customer personal information is very sensitive and needs to be protected at all costs. The software stores the customer data in a secure cloud with multilevel security measures at different levels in the executive and management hierarchy.
Automated and one-touch responses reduce response time for each query. Additionally follow up reminders and auto redial features ensure that all queries are responded to at the shortest turnaround time to retain customer interest.
Consolidated storage for all relevant documents in the sales funnel. Access all data from one secure platform with an organised database, with custom security checkpoints for different levels in the management hierarchy.
The automated software system saves a lot of time, effort, and money spent in streamlining the lead follow up and conversion process. The software will save you on labour costs and free you from paying for multiple tools.
The entire sales call process gets automated with manual intervention only needed on the actual call. The system captures leads and assigns them to the relevant executive along with necessary information about the query.
Multi-dimensional reporting system that allows business leaders to easily view the daily progress and make smarter business decisions to address all stakeholders. The software accounts for all performance metrics on one platform.
SalezRobot CRM has a proven track record for 3X lead conversions and doubles your sales in 90 days. These unique features of the software enable us to use industry best practices to boost your business.
Every inbound call and query is instantly captured in the software and stored for reference and further activities in the sales funnel. This happens across all projects, campaigns, and locations as necessary.
No call goes unanswered as the software is available in desktop, mobile, and cloud versions. Wherever your executives are working from and whatever device they use, they can still follow up on leads.
The software is compatible with and can be integrated with multiple query channels and third-party platforms including social media, websites, forms, Google enquiries, and more for 360° lead capture.
Cut down communication costs and reduce latency in responses with IVR integration. Enable automated custom responses to lead calls and queries to capitalise on lead’s initial interest.
Analyse and differentiate between sales calls and general queries. Prioritize the calls based on lead intent and delegate them to the relevant executives for effective customer interactions that convert.
Track and monitor all inbound and outbound sales calls to ensure that an effective communication strategy is in place. Reduce miscommunication and ensure that all leads are followed through.
Get real-time insights into individual and team performance, campaign performance, and call-quality analytics in custom report formats on a daily, weekly, monthly, quarterly, and yearly time frame.
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SalezRobot CRM Platform provides all the customer information required for sales operation to the field Sales Executives and Sales Managers.
The Salez Robot CRM platform includes all the features and integrations necessary for turbo-charging CRM across industry types. Our industry-specific solutions drive success and help businesses rise to every challenge.
Our rise to dominance has been built on our ability to deliver on the entire real estate management CRM ecosystem. From the initial lead outreach to the property handover, Salez Robot has been the trusted go-to CRM solution for over 100+ Credai Developers and 1000+ Brokers for years.
From Capture to Close, our legacy of experience in the education industry has empowered educational institutions, including schools, colleges, study abroad institutes, and higher education institutions, to reduce their marketing spend, save time (which is money) and increase admissions
Dedicated to achieving the goals and outcomes of the healthcare industry, our rich experience has enabled IVF Clinics, Hospitals, Standalone Clinics, and Individual Practitioners to harness data to promote and boost revenues of prospective and current products.
Your journey to seamless categorization, lead management, omnichannel marketing, and scorecards begins with Salez Robot CRM. Stay on top of your Bookings, Mobile apps, Itinerary planning and control, Quotations, and Feedback systems from a single platform.
Attract, interact, onboard, upsell and cross-sell to your clients from a unified system. As a result, minimize client acquisition and retention costs. Salez Robot is perfect for DSA's, Loan Agencies, Retail Banking, Debt Recovery, Corporate Banking, and Micro-Finance businesses.
Now manufacturers, new and secondhand dealers, showrooms and ancillary and auto industries can zoom ahead with generating, nurturing leads and driving conversions. Auto-receive buyer queries from your internet platforms, website, automotive marketplaces, phone, PPC, and social networks. Salez Robot also handles the after-sales service delivering delightful customer experiences on time, every time.
We are proud to be regarded as a trusted leader in the CRM industry. For over 25 years,
RSoft has earned and kept the trust of over 5000+ businesses.
SalezRobot checks all the boxes for everything your business needs to succeed. Affordable,
transparent and analytics integrated within your CRM Console, you can grow
lasting customer relationships at all value chain phases.
Badges that we wear with pride as testament to a job well done. Helping you improve your clients’ customer journey
with our impressive CRM software for realtors.
Take your business to the next level. Trusted by 5000+ business globally.