Optimize your healthcare practice with India's leading Healthcare CRM Software

Designed to streamline appointment management, follow-up scheduling, patient reporting, and communication for doctors, hospitals, and clinics.

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What is Healthcare CRM Software?

Healthcare CRM software is a specialized tool designed to assist healthcare providers, such as doctors, hospitals, clinics, and medical practices, in managing their interactions and relationships with patients. It offers features tailored to the unique needs of the healthcare industry, including appointment scheduling, patient communication, follow-up reminders, medical record management, and document storage. Healthcare CRM software helps streamline administrative tasks, improve patient engagement, and enhance overall efficiency in healthcare delivery.

Regardless of whether you're a small clinic seeking to enhance patient communication or a large hospital aiming to streamline patient data management, RSoft’sSalezRobot healthcare CRM offers the necessary resources to ensure seamless operations and keep patients well-informed and involved.

Top Features of HealthCare CRM Software

A healthcare CRM is designed to meet the specific use cases of hospitals, clinics, doctors and basically every institution in the healthcare industry.

Appointment Scheduling

Efficiently manage patient appointments with features like calendar integration, automated reminders, and the ability to schedule appointments across multiple providers and locations .

Patient Communication

Facilitate communication between healthcare providers and patients through various channels such as email, SMS, and even integration with messaging platforms like WhatsApp .

Medical Record Management

Securely store and manage patient medical records, including health history, treatment plans, prescriptions, lab results, and imaging reports. Some systems offer integration with Electronic Health Records .

Document Management

Centralize storage and access to important documents and reports, such as consent forms, insurance information, referrals, and discharge summaries. Ensure compliance with data privacy regulations .

Analytics and Reporting

Generate insights from patient data to improve decision-making and identify trends. Track key performance indicators (KPIs) related to patient engagement, appointment adherence, and practice efficiency .

Integration Capabilities

Integrate with other healthcare systems and software solutions such as EHR/EMR systems, billing software, telemedicine platforms, and third-party applications. Seamless integration enhances workflow efficiency .

Automate Your Patient Management& Maximize Your Team’s Efficiency

Centralise all patient data, including contact information, medical history, treatment plans and visit records in one place.

Get More Appointments

Healthcare CRM Software empowers healthcare practices to efficiently manage their appointment calendars and enhance patient satisfaction. With features such as automated reminders, multi-channel communication options, and seamless integration with existing systems, Healthcare CRM Software enables healthcare providers to attract more appointments, optimize their scheduling processes, and ultimately deliver better care to their patients."

  • Manage the database of previous patients.
  • Monitor their medical issues and upcoming follow-up appointments.
  • Send timely WhatsApp reminders to encourage more in-person visits.
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One Click WhatsApp Automation

Utilize WhatsApp updates to ensure your patients always have access to essential medical documents.

  • Seamlessly integrate with your hospital or clinic management system.
  • Effortlessly send detailed post-visit reports to patients via WhatsApp after each appointment.
  • Educate and let them know about your services through bulk WhatsApp.
  • Have your staff enter the entire patient history into the CRM.
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Incoming and Outgoing Calls Management

Efficiently manage calls within your healthcare CRM software to optimize patient communication and streamline operations.

  • Automatically convert incoming calls into leads within the CRM system.
  • Direct incoming calls to the appropriate department or staff member, facilitating prompt assistance and improving patient satisfaction.
  • Seamlessly synchronize incoming call recordings to the CRM for easy access from any location.
  • Use SalezRobot’s autodialer to eliminate manual dialling errors.
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Capture Patient Inquiries From All Channels.

Capture Leads from all your online & offline Channels into a single system. Automatically populate a Lead’s profile with publicly Available Information.Healthcare CRM can also Help with things like customer support.

  • Enhance Appointment Booking and Patient Management.
  • Efficiently oversee the entire patient experience from a single central platform.
  • Keep an updated record of all past patients.
  • Monitor their medical issues and scheduled follow-ups.
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Eliminate Your Team’s Manual Tasks

Automate appointment bookings and instantly distribute incoming leads to the available agents. Save valuable time & remove any possibility of errors.Healthcare CRM goes beyond managing current patients and contacts. There is a strong emphasis on marketing and sales too. This means helping clinics .

  • Integrate with your hospital/clinic management system.
  • Get notifications on WhatsApp when it's time to call.
  • Collect the right databases of potential patients.
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Discover The Power of Healthcare CRM in Minutes!

Get ready for a quick and easy ride to understand everything it has to offer!

Mobile Apps Healthcare CRM Software

  • Easily schedule, reschedule, and manage patient appointments directly from your mobile device. Receive notifications for upcoming appointments and sync them with your calendar for seamless organization.
  • Stay connected with patients through secure messaging and notifications. Send appointment reminders, follow-up messages, and important updates to patients directly through the mobile app, enhancing engagement and reducing missed appointments.
  • Access patient medical records securely on-the-go. View patient histories, treatment plans, prescriptions, and lab results from anywhere, ensuring informed decision-making and continuity of care.
  • Keep track of tasks, follow-up actions, and patient interactions conveniently from your mobile device. Set reminders, assign tasks to team members, and monitor progress to ensure timely follow-ups and patient satisfaction.

Why RSoft is the Best CRM SOftware for Healthcare industry

RSoft stands out as the premier CRM software for the healthcare industry due to several key reasons

Tailored for Healthcare

RSoft is specifically designed to meet the unique needs and challenges of the healthcare sector. Its features and functionalities are crafted to streamline patient management, enhance communication, and optimize operations within healthcare organizations .

Comprehensive Solution

RSoft offers a comprehensive suite of tools and features, including appointment scheduling, patient communication, medical record management, document storage, analytics, and reporting. This all-in-one solution ensures that healthcare .

Ease of Use

RSoft prioritizes user-friendliness, with an intuitive interface and easy-to-navigate design. Healthcare professionals can quickly learn to use the software and integrate it into their daily workflows without extensive training or technical expertise .

Customizable and Scalable

RSoft is highly customizable, allowing healthcare providers to tailor the software to their specific needs and preferences. Additionally, it is scalable, meaning it can accommodate the growth and evolving requirements of healthcare practices .

Security and Compliance

RSoft places a strong emphasis on data security and compliance with industry regulations such as HIPAA (Health Insurance Portability and Accountability Act). The software employs robust security measures to protect sensitive patient information .

Customer Support

RSoft offers dedicated customer support to assist healthcare providers with implementation, training, troubleshooting, and ongoing support. Their team of experts is readily available to address any questions or concerns and ensure a smooth user experience .

Trusted by over 100+ Healthcare CRM.
Join the growing RSoft family.

We are proud to be regarded as a trusted leader in the CRM industry. For over 25 years,
RSoft has earned and kept the trust of over 5000+ businesses.

Clients & Testimonials

Stories behind being best

From streamlining operations to boosting overall efficiency, our Real Estate CRM
has delivered exceptional service to all our clients. But don’t take our word for it, but
check out the success stories shared by our valued customers.

The team has been very good when it comes to timely delivery and understanding of the requirement.

Mofaz Ahamed

Marketing manager MS Foundations Pvt Ltd.

SalezRobot reporting system is extraordinary, and my management is happy with it. We have been using it for almost 3+ Years now, and quite comfortable.


Sugal and Damani

I recommended SalezRobot to all my Real Estate colleagues; SalezRobot is simple yet powerful.


Indira Projects

We are unable to run our business without SalezRobot, and it's a part of our business now.


Gandhimathi Constructions

We are able to manage multiple projects seamlessly with SalezRobot. The team is able to fulfill our requirements with ease.


VGK Builders

SalezRobot software and the team have been helpful since the day of changing from another software. It works like a breeze, and they understand the real estate business very well.


Advaita Homes
Award & Recognitions

for the best CRM for Real Estate

Here’s why we stand out from the crowd and our due recognition for the
innovation and excellence we pioneer in the industry.

Frequently Asked Questions

Do you have a question? We're here to help! If you don't find your question here, please contact us using our Contact Page.

RSoft Healthcare CRM Software is a comprehensive customer relationship management tool specifically designed for healthcare organizations. It helps manage patient information, streamline communication, and enhance overall patient engagement and satisfaction.

Hospitals, clinics, private practices, and other healthcare providers can benefit from using RSoft Healthcare CRM Software to improve patient management, track interactions, and optimize operational efficiency.

It centralizes patient information, tracks interactions and treatments, and provides a comprehensive view of patient history, ensuring personalized and efficient care.

Yes, it includes robust scheduling features and can send automated reminders via email or SMS to reduce no-show rates and improve appointment adherence.

Patient data is secured through advanced encryption, regular security audits, and secure user access controls to protect against unauthorized access.

Pricing is based on the number of users and the specific features required by the healthcare organization. There are flexible subscription plans and one-time licensing options available.

Yes, a free trial is available for potential users to explore the software’s features and determine if it meets their needs before committing to a purchase.

You can connect with us instantly by calling +91 842 803 1234 or by writing to us at [email protected]

Are you prepared to explore the advantages of RSoft Healthcare CRM for your healthcare practice?

Digitise your admissions process end-to-end to integrate, manage, nurture and convert the maximum number of leads.

call +91 842 803 1234 (or)