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Use Salez Robot’s professional Interactive Voice Response (IVR) system to welcome your clients and direct calls to the relevant team depending on the caller's input.
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IVR, or interactive voice response, leverages the power of cloud communication technology to deliver an automated business phone system that interacts with callers and provides options via a predefined menu. It then takes action based on the caller's input.
R Phone's IVR (Interactive Voice Response) software lets you control the voice options and call flows from an easy-to-use dashboard. What's more, the setup is super easy. The R Phone IVR can be up and running in minutes!
R Phone starts where others stop. With our fully programmable cloud-based IVR solution, you can create a user-friendly IVR with customized call flows, smart self-service choices, and optimized call-handling actions.
Iron out the wrinkles in your service delivery. Make positive customer experiences the norm. Access call recording excerpts and assess the quality of service delivery, coach team members, handle customer complaints and identify areas of improvement.
One of R Phone's most unique USPs is the Call Sticky feature. Call Sticky determines if a caller is a new or a previous enquiry by checking the CRM records. The feature auto-routes callers to the assigned agent if the caller has previously enquired.
An intelligent feature that clears up confusion and saves time, Call Sticky auto-routes the saved caller irrespective of the number of times they call in.
Let's say a caller raises a query via Facebook and calls the IVR again after a couple of days. In this case, the call will be assigned to the agent to whom the Facebook enquiry was initially transferred.
Not all IVR systems can boast of this feature, and it's deeply integrated with the Salez Robot CRM, harnessing the full power of the technology behind it.
Attend to every caller every single time they call. R Phone offers pre-recorded voice menus that respond to all inbound calls and help clients find answers via the auto-helper and self-service tools.
Make your brand’s IVR as engaging as you want it to be. Individualized communication allows you to pique the caller's interest in the way you find most suited for your business or modify the script whenever you like.
Be in the know. Always. Monitor your call center activity via a consolidated dashboard. Track overall efficiency, monitor agent interactions, and evaluate vital KPIs via the monitoring interface.
A regular phone allows you to handle only two calls simultaneously, maybe three, beyond which you never know whose call you missed. However, with our IVR, you can manage numerous calls simultaneously.
A high-performance virtual receptionist, you’ll never have to deal with missed calls again since R Phone’s feature allows you to retrieve calls from the missed call bucket.
Use R Phone to expand your reach and drive your company's success. Profit from telephony, texting, and help desk services - everything on one system. One thing that handles everything - that's R Phone for you!
Enjoy a world-class cloud telephony package with minimum expenditure and effort.
With N+1 redundant architecture, R Phone guarantees 99.99% SLA-backed uptime.
We deliver fuss-free client support at every stage, from pre-sales and sales to after-sales help.
Get direct, live support from our specialists via email, chat, WhatsApp and phone during business hours.
CRM and other third-party application interoperability help you stay ahead of the competition.
Get a fully automated cloud telephony bundle and free notifications on the mobile app and your smartwatch. In addition, get bonus SMS and call reward points.
When you want the power of cloud communication minus the complication, switch to R Phone.
Superior calling functionalities to manage all of your organizational communication.
Low cost, dependability, and continuous, nonstop service.
A streamlined, integrated framework with automated upgrades.
Cloud storage allows for the highest levels of data security and ease of accessibility.
Ease of setup and infrastructure. We’ve thought ahead of every aspect, so you don’t have to.
High portability, versatility, scalability, and personalization.
Convenient mobile app with updated call outcomes. Listen to recordings for reference and future use.
Get instant notifications on the mobile app and smartwatch in case of a missed call assigned to an agent.
We are proud to be regarded as a trusted leader in the CRM industry. For over 25 years,
RSoft has earned and kept the trust of over 5000+ businesses.
The team has been very good when it comes to timely delivery and understanding of the requirement.
SalezRobot reporting system is extraordinary, and my management is happy with it. We have been using it for almost 3+ Years now, and quite comfortable.
I recommended SalezRobot to all my Real Estate colleagues; SalezRobot is simple yet powerful.
We are unable to run our business without SalezRobot, and it's a part of our business now.
We are able to manage multiple projects seamlessly with SalezRobot. The team is able to fulfill our requirements with ease.
SalezRobot software and the team have been helpful since the day of changing from another software. It works like a breeze, and they understand the real estate business very well.
Badges that we wear with pride as testament to a job well done. Helping you improve your clients’ customer journey
with our impressive CRM software for realtors.
Take your business to the next level. Trusted by 5000+ business globally.
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